Privacy Policy

ProHealth Chiropractic Wellness Centers, PA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at prohealthks.com or contact our office.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

Information You Provide Directly

We may collect personal information when you:

• Fill out a contact form or new patient intake form
• Book an appointment through our online scheduling system (Square)
• Call our office
• Email us directly

This information may include your name, phone number, email address, mailing address, date of birth, health history, and insurance information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring URLs
• Device type and operating system

This information is collected through standard web server logs and analytics tools (such as Google Analytics) and is used in aggregate form to improve our website.

How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments
• Provide chiropractic care and follow up on treatment
• Communicate with you about your health and our services
• Process payments and work with your insurance provider
• Respond to your questions and inquiries
• Improve our website and patient experience
• Comply with legal and regulatory obligations

Protected Health Information (PHI)

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Any health information you share with us — including in forms, during appointments, or in communications — is treated as Protected Health Information (PHI) and handled in accordance with our HIPAA Notice of Privacy Practices, which is provided separately to all patients.

We do not sell, rent, or trade your protected health information to third parties for marketing purposes.

How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Healthcare providers:With other treating providers involved in your care, as permitted by HIPAA
• Insurance companies:To process claims for services rendered
• Service providers:With trusted third-party vendors who assist in operating our website or practice (such as our scheduling platform), under confidentiality agreements
• Legal requirements:When required by law, court order, or governmental authority

Third-Party Services

Our website may contain links to or integrations with third-party services, including:

• Square— for appointment scheduling and payment processing
• Google Maps— for location display
• Google Analytics— for website traffic analysis

These services have their own privacy policies, which we encourage you to review. We are not responsible for the privacy practices of third-party sites.

Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of the site may not function properly without cookies.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and HIPAA obligations)
• Opt out of certain communications

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: